Refund and Cancellation Policy Humyze
Last updated: June 25, 2026
Effective date: June 25, 2026
Please try the product before purchase; verified extended service unavailability may be handled under this policy
Policy updates
When this policy is updated, the new version will be posted on this page. Material changes may also be communicated by email or website notice.
1. Subscription services billed monthly or annually
Canceling renewal
If Humyze.com offers subscription plans, you may turn off auto-renewal through your account page or the relevant payment channel. Access and benefits for the current billing cycle generally remain available until the cycle ends.
Refund handling in exceptional circumstances
If verified unavailability of Humyze.com core paid features accumulates for more than 48 hours, you may request proportional handling: estimated amount approximately equals current-cycle fee multiplied by the lower of the remaining-days ratio and the unused-usage ratio. Final handling depends on platform verification and payment-channel rules.
2. One-time purchases based on processing volume or feature packs
Try before purchasing
If the site provides free quota or trial access, please confirm before purchase that AI text humanization, AI detection, article generation, or BM25/BM25F tools meet your needs.
Refund handling in exceptional circumstances
If verified unavailability of core paid features accumulates for more than 48 hours, handling may be based on unused proportion:
Calculation formula:
One-time purchase: estimated amount approximately equals total payment multiplied by unused proportion, calculated as remaining unused volume divided by total purchased volume. Subscription handling is described above.
Payment-channel rules apply, and the platform does not charge an additional handling fee
No minimum remaining quota is required; verification controls the outcome
4. General terms
How to apply, limited to service unavailability
- If a core paid feature is unavailable for more than 48 accumulated hours, submit a request through your account page or support email with the order number, unavailable time period, and relevant screenshots.
- You may also contact customer support at [email protected] for verification assistance.
Processing time
Refunds are returned to the original payment method after confirmation by the payment channel and usually take 5-10 business days, subject to payment-channel timing.
5. Special notes
EU users: under EU rules, digital services may have a 14-day cooling-off period; however, if you actively begin using a paid digital service, you may waive that right, subject to applicable law and payment-flow disclosures.
If you are dissatisfied only with a result, we recommend adjusting inputs, preserved terms, keywords, or parameters and contacting support if needed. Tool results require human review.