Privacy Policy

1. Information we collect

1.1 Data you provide directly

Account information: when you register or sign in, we may collect a username, email address, password, or third-party sign-in identifier
Payment information: when you purchase services, payment evidence may be processed; payment processing is handled by third parties, and we do not store full card numbers
User-generated content: text you submit, preserved terms, titles, keywords, article briefs, AI detection text, BM25/BM25F parameters, generated drafts, rewritten results, or feedback
Contact information: email address, name, issue description, and attachments you provide when contacting support by form or email

1.2 Data collected automatically

Device and log information: IP address, browser type, operating system, access time, page views, clickstream data, error logs, performance data, and similar information
Cookies and tracking technologies: used to maintain site functions, remember preferences such as language settings, analyze product usage, and prevent abuse

1.3 Data from third-party sources

If you sign in or pay through a third-party account or provider, we may receive public account information, payment status, or transaction identifiers that the third party provides under your authorization.

2. How we use your information

To provide, maintain, and improve AI text humanization, AI detection, article generation, BM25/BM25F algorithm analysis, and related site features
To process transactions and send order confirmations, billing information, and service notices
To respond to customer support requests, vulnerability reports, copyright complaints, and user feedback
To analyze usage trends, errors, and performance so we can improve product experience and service stability
To send product updates or marketing emails where you have consented or where permitted by law; you may unsubscribe at any time
To prevent fraud, abuse, spam requests, unauthorized access, or other unlawful activity

3. Data sharing and disclosure

Service providers: we may work with cloud hosting, model/API, payment processing, email notification, analytics, and security providers, and require them to follow data protection terms
Legal requirements: we may disclose information in response to court orders, government requests, or to protect our legal rights, user safety, and service integrity
Business transfers: if a merger, acquisition, financing, reorganization, or asset sale occurs, user data may be transferred to a new owner or related party with reasonable safeguards

Third-party processors (examples)

Payments: Stripe/PayPal or comparable payment providers that process payments; we do not store full card numbers
Cloud/storage/CDN: cloud hosting and object storage services that host the application, logs, static assets, or necessary data
Analytics/telemetry: privacy-conscious analytics or error monitoring services, with non-essential tracking loaded only where applicable and with consent
Email/notifications: transactional email providers used for account, security, support, and service notices

4. Data storage and security

Storage location

Data may be stored on servers outside your country or region. Where required, we use appropriate safeguards such as EU Standard Contractual Clauses.

Retention period

We retain data only as long as needed for the purposes for which it was collected, to provide services, resolve disputes, prevent abuse, or meet legal obligations. Retention periods for user inputs and generated results may vary by feature, account status, and troubleshooting needs.

Security measures

We use measures such as encryption in transit, access controls, least-privilege permissions, log auditing, and security reviews, but no internet service can be guaranteed to be 100% secure.

5. Your rights, subject to applicable law

Access and correction: use account settings or contact us to view or update personal data
Deletion: request deletion of your account and related data, except where retention is required by law or security needs
Objection: object to processing based on legitimate interests or to marketing emails where applicable law allows
Portability: obtain a copy of data in a structured, commonly used format where applicable law allows
Withdraw consent: withdraw previously granted consent through settings or by contacting us

6. Cookies and tracking technologies

We use essential cookies to maintain website functions and may use analytics cookies after your consent to understand product usage.

You can refuse non-essential cookies through cookie settings or browser settings, but doing so may affect some features.

8. Policy updates

When this policy is updated, the new version will be posted on this page. Material changes may also be communicated by email, website notice, or in-product notice.

9. Legal basis under GDPR

We process data based on contract performance to provide services, legitimate interests such as security, abuse prevention, and service improvement, consent for analytics or marketing, and legal obligations such as tax and compliance duties.

10. International transfers

Data may be transferred outside your country or region. Where required, we use appropriate safeguards such as EU Standard Contractual Clauses. See the Subprocessors list for third-party categories.

View subprocessors list

11. Model training and marketing

We do not use your submitted content, generated results, or detection text to train public models by default unless separately stated and supported by required authorization or consent. Marketing emails are optional, and you may unsubscribe at any time.

12. Infringement handling

If you believe that any user-generated content, input, output, or publicly displayed content on Humyze.com infringes your legal rights, including copyright, trademark, or publicity rights, please provide a written notice with:

Your identity and evidence of ownership or rights
The specific location of the allegedly infringing content, such as a URL, page, or description sufficient to locate it
Your contact information and a statement that the notice is accurate
If an agent submits the complaint, proof of authorization is also required
After receiving complete materials, we will review the request and take reasonable measures under applicable law, such as removal, blocking, access restriction, or other appropriate action, and may notify the relevant user where appropriate.

13. Contact us

If you have questions about this Privacy Policy or want to exercise data rights, please contact us at:

Contact Support

Discord